DWELLSANA - TERMS & CONDITIONS
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Last updated: 18/08/2026
Please read these terms carefully before using this website or purchasing any product from Dwellsana. By accessing this site or making a purchase, you agree to be bound by these terms.
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WHO WE ARE
Dwellsana ("we", "us", "our") is a UK based healthy homes brand providing evidence led guidance, digital guides and resources on how the home affects health and wellbeing.
Contact: [Insert business email] Address: [Insert business address, if applicable] Company number: [Insert if registered as a limited company]
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USE OF THIS WEBSITE
You may use this website for personal, non commercial purposes only. You agree not to misuse the site, attempt to access it using automated or unauthorised means, or interfere with its normal operation.
We may update, change or remove content on this website at any time without notice.
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OUR PRODUCTS
Dwellsana sells digital guides and resources relating to healthy home principles, materials and specifications. Product descriptions, pricing and availability are shown on the site at the time of purchase and may change without notice.
All guides and resources are provided for general informational and educational purposes. They are not a substitute for professional medical, structural, legal or building advice. If you have specific health concerns, or are undertaking building or renovation work, you should seek advice from an appropriately qualified professional.
We take reasonable care to ensure the information we provide is accurate and evidence based, but we do not guarantee that following our guidance will produce any particular health outcome or result.
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PURCHASES AND PAYMENT
Purchases made on this website are processed securely through our payment providers, including Squarespace Payments and SamCart. We do not store your full payment card details ourselves.
Prices are listed in GBP and are inclusive of any applicable VAT unless stated otherwise. We reserve the right to correct pricing errors and to cancel any order affected by such an error, in which case you will be offered a full refund.
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DIGITAL PRODUCTS, DELIVERY AND CANCELLATION
Our guides are digital products, delivered electronically, typically by immediate download or email link following purchase.
Under the Consumer Contracts Regulations 2013, you normally have a 14 day right to cancel an online purchase. However, because our guides are digital content delivered immediately, this cancellation right ends once you begin downloading or accessing the content, provided you have given your express consent to this at the point of purchase and acknowledged that you lose your right to cancel once delivery begins.
If you experience a technical issue accessing a guide you have purchased, contact us at [Insert business email] and we will resolve this or provide a refund at our discretion.
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REFUNDS
Because our products are digital and delivered instantly, refunds are not offered once a guide has been downloaded or accessed, except where required by law or where we determine, at our discretion, that a refund is appropriate, for example due to a technical fault on our part.
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INTELLECTUAL PROPERTY
All content on this website and within our guides, including text, graphics, logos and design, is owned by Dwellsana or licensed to us, and is protected by copyright and other intellectual property laws.
When you purchase a guide, you are granted a personal, non transferable licence to use it for your own purposes. You may not copy, resell, redistribute or share our guides or any part of this website's content without our prior written permission.
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THIRD PARTY LINKS
Our website and guides may contain links to third party websites or products, including affiliate links where we may earn a commission if you make a purchase. Inclusion of a link or product does not constitute an endorsement beyond meeting our own stated evaluation criteria, and we are not responsible for the content, accuracy or practices of third party sites.
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LIMITATION OF LIABILITY
To the fullest extent permitted by law, Dwellsana is not liable for any indirect, incidental or consequential loss arising from your use of this website or our products, including but not limited to loss of income, loss of data, or costs arising from building, renovation or purchasing decisions made based on our guidance.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.
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GOVERNING LAW
These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.
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CHANGES TO THESE TERMS
We may update these terms from time to time, for example as we introduce new products or services such as a course, membership or product directory. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
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CONTACT US
If you have any questions about these terms, contact us at:
support@dwellsana.com
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