DWELLSANA PRIVACY POLICY

Last updated: 18/08/2026

Dwellsana ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over it, in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

By using this website or providing your information to us, you agree to the practices described in this policy.

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WHO WE ARE

Dwellsana is a UK based healthy homes brand providing evidence led guidance, guides and resources on how the home affects health and wellbeing.

Contact: [Insert business email] Address: [Insert business address, if applicable] Company number: [Insert if registered as a limited company]

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WHAT INFORMATION WE COLLECT

We may collect the following information about you:

  • Name and email address, when you join our mailing list or contact us

  • Purchase information, including billing details, when you buy a guide or other product, processed through our payment providers

  • Technical information, such as your IP address, browser type and device information, collected automatically through cookies and analytics tools

  • Any other information you choose to provide, for example through a contact form or email

We do not knowingly collect information from children. This website is intended for adults.

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HOW WE USE YOUR INFORMATION

We use your information to:

  • Deliver digital products you have purchased

  • Send you the free guide or resource you have requested

  • Send you newsletters and marketing communications, where you have opted in

  • Respond to enquiries you send us

  • Understand how visitors use our website, to improve it

  • Meet our legal and accounting obligations

We rely on the following legal bases to process your data:

  • Consent, for marketing emails and non essential cookies

  • Contract, to fulfil a purchase you have made

  • Legitimate interests, to maintain and improve our website and understand our audience

  • Legal obligation, where we are required to keep certain records

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COOKIES

Our website uses cookies and similar technologies to operate correctly and to understand how visitors use the site. Some cookies are essential and cannot be switched off. Others, such as analytics or marketing cookies, are only used with your consent, which you can manage through our cookie banner at any time.

For more detail on the specific cookies used, see our Cookie Policy. [Link if separate page exists]

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WHO WE SHARE YOUR INFORMATION WITH

We share your information with trusted third parties who help us run our business, including:

  • Squarespace, our website hosting and ecommerce provider

  • SamCart, used to process certain purchases

  • Our email marketing provider, used to send newsletters and updates

  • Payment processors, to handle transactions securely

  • Analytics providers, to help us understand website usage

These providers only receive the information they need to perform their function and are not permitted to use your data for their own purposes. Some of these providers may be based outside the UK, including in the United States. Where this is the case, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information.

We do not sell your personal information to third parties.

If Dwellsana begins working with affiliate partners or a vetted product directory, this policy will be updated to reflect how any related tracking or referral data is handled.

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HOW LONG WE KEEP YOUR INFORMATION

We keep your information only for as long as necessary for the purposes described in this policy, or as required by law, for example to meet accounting and tax obligations. If you unsubscribe from our mailing list, we will remove you in line with our email provider's standard process.

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YOUR RIGHTS

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data, in certain circumstances

  • Restrict or object to how we use your data

  • Request a copy of your data in a portable format

  • Withdraw consent at any time, where we rely on consent

To exercise any of these rights, contact us at [Insert business email].

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled. Visit ico.org.uk for more information.

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CHANGES TO THIS POLICY

We may update this policy from time to time, for example as our services grow to include new features such as a product directory or membership. Any changes will be posted on this page with an updated revision date.

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CONTACT US

If you have any questions about this policy or how your data is handled, contact us at:

support@dwellsana.com

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